Refund policy

At Absurd Finds, we want you to be happy with your find. If something isn't right with your order, contact us and we'll review the situation with you.

1. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or different from what you ordered, contact support@absurdfinds.shop within 30 days of delivery.

Please include:

Your order number
A description of the issue
Clear photos or videos showing the item and the problem

After reviewing the information, we'll determine the appropriate resolution, which may include a replacement or refund. You will not be asked to pay return shipping for an approved claim involving a damaged, defective, or incorrect item.

Please do not return the item before contacting us and receiving instructions.

2. Missing Items or Orders

If an item is missing from your order or your package has not arrived, contact support@absurdfinds.shop with your order number and tracking details, if available. We'll review the situation and help determine the next steps.

3. Change-of-Mind Returns

You may contact us within 14 days of delivery to request a return for an eligible item.

Unless applicable law requires otherwise, the item must be unused, in its original packaging, and in resalable condition. Return shipping costs are generally the customer's responsibility.

Contact support@absurdfinds.shop before returning an item. We'll provide instructions and confirm whether the return can be accepted. Some products may be excluded where permitted by law.

4. Refunds

Once a refund is approved, it will be issued to the original payment method where possible. Please allow approximately 5–10 business days for the refund to appear, depending on your payment provider and bank.

We'll communicate the outcome of your request by email.

5. Cancellations and Order Changes

If you need to cancel or change an order, contact support@absurdfinds.shop as soon as possible. Changes may not be possible after fulfillment or shipping has begun.